Keep every job on track, your teams organised and your service levels under control.
See what's happening across planned and reactive work, what needs attention and where delays, missed SLAs and rising costs could impact your customers and margins.
Give your team one clear view of jobs, schedules, engineers, sites and costs, so your FM business can deliver more efficiently and profitably.
As Your FM Business Grows, Keeping Control Gets Harder
More customers mean more sites, more engineers, more planned maintenance, more reactive jobs and more information moving between the office and the field.
Priorities change. Emergency jobs come in. Engineers get redirected. SLAs need meeting. Customers want updates. Paperwork needs returning. And while everyone is busy delivering the work, it becomes increasingly difficult to see what's happening across the operation — and whether every contract is delivering the margin you expected.
CQ gives you the visibility and control to keep work moving, teams organised, service levels on track and profitability visible as your FM business grows.
Take Control of the Things That Make an FM Business Hard to Manage
Know What's Happening Across Every Site and Job
When you're managing work across multiple customers and sites, keeping track of everything that's happening becomes increasingly difficult. Jobs are at different stages, engineers are moving between locations and priorities can change throughout the day.
CQ gives you a clear view of your live work — what's scheduled, what's in progress, what's been completed and what needs attention.
So instead of relying on phone calls, messages and spreadsheets to understand what's happening, you can see where work stands and focus your attention where it's needed.
Keep Planned and Reactive Work Under Control
Planned maintenance needs to happen when it should, but reactive jobs don't wait for a convenient gap in the schedule. When urgent work comes in, teams need to respond without losing control of everything already planned.
CQ brings planned maintenance, recurring work and reactive jobs into the same operation, making it easier to schedule engineers, adjust priorities and keep work moving as things change.
Handle the unexpected without letting planned work, customer commitments or other jobs get forgotten.
Know Where Your Workforce Is and What's Happening in the Field
Managing a mobile workforce means knowing more than who's on the schedule. You need to know who's available, who's off, where engineers are working and whether jobs are actually being attended as planned.
CQ brings schedules, availability, leave, working hours and field activity together, with geofenced clock-in and clock-out helping you see when teams arrive at and leave customer sites.
Get a clearer picture of your workforce without constantly calling people to find out where they are or what's happening.
Keep Engineers and the Office Connected
Engineers need the right information before they arrive on site, while the office needs accurate information back from the field as work progresses.
With CQ, engineers can access jobs, site information, documents and instructions from their phones, while sending photos, forms, notes and job updates back to the office.
The office knows what's happening in the field, and engineers have the information they need to get the job done.
Stay Ahead of SLAs and Service Commitments
When you're working to contractual response and completion times, finding out that an SLA has been missed after the deadline isn't good enough.
CQ helps you track work against the service commitments you've made, giving your team clearer visibility of response times, deadlines and jobs that need attention.
See where service levels could be at risk early enough to act — before they become a problem for your customer.
Prove the Work Was Done — and Get It Invoiced
Completing the job is only part of the process. Job sheets, photos, forms, time records and other evidence often need to come back from site before work can be signed off and invoiced.
CQ keeps that information connected to the job as the work happens, giving the office what it needs to confirm completion and move completed work towards invoicing.
Less paperwork sitting around. Fewer completed jobs waiting to be billed. Faster movement from work done to money invoiced.
Save Hours of Admin and Chasing Every Week
A huge amount of time in an FM business can disappear into work that doesn't actually deliver the service — changing schedules, chasing engineers, looking for information, checking paperwork, updating customers and finding out whether something has been done.
CQ keeps jobs, schedules, updates, documents and responsibilities organised and accessible, reducing the manual coordination needed to keep the operation moving.
Less time chasing information and managing admin. More time focused on customers, your team and running the business.
Know Which Jobs and Contracts Are Actually Making You Money
A busy contract isn't necessarily a profitable one. Extra engineer hours, materials, subcontractor costs, repeated visits and work outside the original scope can gradually eat into the margin.
CQ brings revenue and the costs of delivering the work together, helping you understand what individual jobs and contracts are actually costing you and where margin is being lost.
Over time, that gives you a clearer picture of which customers, contracts and types of work are delivering the strongest returns.
So you're not just measuring how much work you're delivering — you're understanding how much money that work is actually making.
From Job Request to Final Invoice
Manage the entire lifecycle of your FM work through CQ.
From the moment a job comes in, CQ keeps the information around that work connected as it moves through your business — from planning and scheduling through to the engineer attending site, completing the work, returning the required evidence and getting the job invoiced.
FM business management software is a comprehensive platform designed specifically for facilities management companies to manage properties, maintenance schedules, compliance requirements, contractor coordination, and client relationships in one integrated system. Unlike generic business tools, FM software addresses the unique operational complexities of managing multiple properties and service contracts simultaneously.
CQ provides FM-specific features including property management, preventive maintenance scheduling, compliance tracking, contractor coordination, and integrated financial management. Unlike basic project management tools like Asana or Monday, CQ handles the complete FM business lifecycle from client onboarding to service delivery and profitability analysis.
Yes, CQ is designed to manage unlimited properties with individual maintenance schedules, compliance requirements, and service contracts. The platform provides centralized visibility across all properties while maintaining detailed records for each location, ensuring nothing falls through the cracks.
Absolutely. CQ includes comprehensive preventive maintenance scheduling with automated reminders, recurring task creation, and maintenance history tracking. You can set up custom maintenance schedules for different equipment types and properties, ensuring compliance and reducing emergency repairs.
CQ provides robust compliance tracking with automated reminders for inspections, certifications, and regulatory requirements. All compliance documentation is stored centrally with version control, audit trails, and easy reporting for regulatory bodies and client requirements.
Yes, CQ includes contractor management features allowing you to coordinate subcontractors, track their work, manage certifications, and handle payments. You can assign tasks, monitor progress, and maintain communication with your contractor network all within the platform.
CQ offers integration capabilities with common FM systems including CAFM software, building management systems, and accounting platforms. Our team can help configure integrations to ensure seamless data flow between your existing tools and CQ.
CQ includes emergency response features with priority task creation, automated notifications, and rapid contractor deployment. The platform maintains emergency contact lists, escalation procedures, and response time tracking to ensure swift resolution of critical issues.
Yes, CQ provides detailed profitability analysis by property, client, or service type. Track costs, labor hours, materials, and contractor expenses against contract values to identify your most profitable accounts and optimize pricing strategies.
Absolutely. CQ scales from small FM businesses managing a few properties to large enterprises with extensive portfolios. The platform grows with your business, and you only pay for the features and capacity you need.
CQ includes client portals for transparent communication, automated progress updates, and customizable reporting. Clients can view maintenance schedules, track work progress, and access compliance documentation, improving satisfaction and reducing administrative overhead.
CQ offers comprehensive support including implementation assistance, training for your team, ongoing technical support, and regular platform updates. Our support team understands FM operations and can help optimize your workflows for maximum efficiency.
Book a CQ Discovery Call
Book a CQ discovery call to explore how your business currently operates and identify opportunities to improve efficiency, visibility, and control. We'll take time to understand your workflows, discuss any operational challenges you're facing, and, where relevant, demonstrate how CQ can help streamline your processes.
Managing a facilities management portfolio across multiple sites is a masterclass in complexity. Without a centralized system, you’re left drowning […]
While other software providers treat facilities management as an afterthought, forcing you into generic project management tools, CQ was purpose-built […]
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What our clients say
The Biggest Difference
CQ has made one of the biggest differences to our business that I can think of. Pulling together every department and creating the ability to manage every area of our business from one place.
Ben Reynolds
A Complete Must
This is simply the best software, its an absolute must if you want to grow your business and take it to another level
John Constanti
Game Changer
Since using CQ we have freed up so much extra time for the business and has made us so much more organised and productive.
Ben Zenth
Really Amazing Software
We've been using CQ for some time now and it has totally transformed our business, from quotation to management it has everything we had been crying out for.
James Oliver
Ready to Run a More Organised and More Profitable Business?
CQ helps you reduce wasted time, protect your margins, get more from your team and create the capacity to take on more work — without making the business harder to manage.
