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CQ Business Management Software – System Privacy Policy

Effective Date: 01/03/2025

1. Introduction

Welcome to the CQ Business Management App ("App"), provided by CQ Business Management Software.

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using the App, you agree to the terms of this Privacy Policy.


2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Company details
  • Any other information you provide when using the App

Usage Data

  • Device type and operating system
  • IP address
  • App usage activity
  • Log data and diagnostics

Files and Media

  • Documents, images, and files uploaded within the App

Location Data

We may collect and process location data from your device, including:

  • Precise location (GPS)
  • Background location data, where enabled

3. How We Use Your Information

We use your information to:

  • Provide and operate the App
  • Enable job management, scheduling, and operational workflows
  • Support clock-in and clock-out functionality
  • Improve performance and user experience
  • Maintain security and prevent fraud
  • Communicate with users regarding updates and support
  • Analyse usage to improve our services

4. Location Data – How and Why We Use It

Location data is used strictly for business operational purposes, including:

  • Workforce and job tracking
  • Clock-in and clock-out verification
  • Scheduling and route planning
  • Providing operational visibility to authorised managers

When Location Data Is Collected

Location data may be collected:

  • While the App is actively in use
  • In the background, including when the App is closed, where required for features such as job tracking or workforce monitoring

User Control

  • Location access is only enabled with your permission
  • You can disable location tracking at any time via your device settings
  • Disabling location may limit certain features of the App

5. Sharing of Information

We do not sell or rent your personal data.

We may share your information with:

Service Providers

Third-party providers that support our infrastructure, such as:

  • Cloud hosting
  • Analytics services
  • Customer support systems

Within Your Organisation

Your data (including location data) may be visible to authorised users within your organisation for operational purposes.

Legal Requirements

Where required by law or to protect our legal rights.

Business Transfers

In the event of a merger, acquisition, or asset sale.


6. Data Retention

We retain your data only for as long as necessary to:

  • Provide the App and its services
  • Maintain operational and business records
  • Comply with legal and regulatory obligations

7. Data Security

We implement appropriate technical and organisational measures to protect your data.

However, no system is completely secure, and we cannot guarantee absolute security.


8. Your Rights and Choices

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent where applicable

You may also:

  • Disable location permissions at any time via your device settings

9. Third-Party Services

The App may integrate with third-party services. These services have their own privacy policies, and we encourage you to review them.


10. Children’s Privacy

The App is not intended for users under the age of 16. We do not knowingly collect personal data from children.


11. Changes to This Policy

We may update this Privacy Policy from time to time.

We will notify users of significant changes via the App or by updating the effective date.


12. Contact Us

If you have any questions about this Privacy Policy, please contact:

CQ Business Management Software
Email: info@cq-business-management-software.com
Phone: +44 20 4548 4000

CQ Business Management
Features
Asset Management

Streamline tracking and management of your business assets.

Business Analytics

Harness your data for informed decision-making and business growth.

Calendar Management

Organize and manage your team's schedule efficiently and view everyone's calendar.

Document Creation

Centralize your documentation for easy access and management.

Estimation Software

Generate accurate and rapid estimates to win more jobs.

Gantt Charts

Visualize your project timelines for better progress tracking with live data.

Job Scheduling

Optimize team schedules and manage jobs with real-time efficiency.

Invoicing Software

Create professional invoices and manage payments seamlessly.

Project Management

Coordinate and control your projects for optimal outcomes to meet budgets and timelines.

Lead Management

Unlock exponential growth with our streamlined and comprehensive lead management tool.

Live Product Pricing

Access real-time product pricing for accurate cost estimation.

Profit And Loss

Track your financial performance with detailed profit and loss data.

Route Mapping

Optimize your team's routes for time, cost efficiency and wear and tear.

SMTP Email Set Up

Send and receive professional emails directly from the platform.

Team Management

Assign tasks and manage your team's workload effectively.

Team Communication

Foster real-time communication within your team for better collaboration.

Timesheets

Track your team's work hours and locations with geo-located timesheets.

Industries
Accountants

Arborist

Architects

Electrician

Events Management

Gas Engineers

Grounds Maintenance

HVAC

Landscaping

Marketing Agencies

Plumbing

Pool & Spa

Roofing

Stadium

Surveyors

Web Design & Development

Teams
Finance

Empower your finance team with real-time data and insights.

Human Resources

Enhance your HR team's efficiency with streamlined processes.

Marketing

Equip your marketing team with tools for campaign success.

Operations

Boost your operations team's productivity with optimized workflows.

Sales

Drive your sales team's performance with effective lead management.

About Us
Discover Us

Get to know who we are and what drives us.

Our Impact

See the transformative effect we have on businesses.

Our Mission

Explore our comprehensive solution designed for your success.

Our Solution

Understand how we operate to deliver the best for you.

Our Values

Learn about the principles that guide our work and relationships.

Our Software

Understand how CQ is designed to manage complex operations

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