CQ Business Management Software – System Privacy Policy
Effective Date: 01/03/2025
1. Introduction
Welcome to the CQ Business Management App ("App"), provided by CQ Business Management Software.
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By using the App, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Company details
- Any other information you provide when using the App
Usage Data
- Device type and operating system
- IP address
- App usage activity
- Log data and diagnostics
Files and Media
- Documents, images, and files uploaded within the App
Location Data
We may collect and process location data from your device, including:
- Precise location (GPS)
- Background location data, where enabled
3. How We Use Your Information
We use your information to:
- Provide and operate the App
- Enable job management, scheduling, and operational workflows
- Support clock-in and clock-out functionality
- Improve performance and user experience
- Maintain security and prevent fraud
- Communicate with users regarding updates and support
- Analyse usage to improve our services
4. Location Data – How and Why We Use It
Location data is used strictly for business operational purposes, including:
- Workforce and job tracking
- Clock-in and clock-out verification
- Scheduling and route planning
- Providing operational visibility to authorised managers
When Location Data Is Collected
Location data may be collected:
- While the App is actively in use
- In the background, including when the App is closed, where required for features such as job tracking or workforce monitoring
User Control
- Location access is only enabled with your permission
- You can disable location tracking at any time via your device settings
- Disabling location may limit certain features of the App
5. Sharing of Information
We do not sell or rent your personal data.
We may share your information with:
Service Providers
Third-party providers that support our infrastructure, such as:
- Cloud hosting
- Analytics services
- Customer support systems
Within Your Organisation
Your data (including location data) may be visible to authorised users within your organisation for operational purposes.
Legal Requirements
Where required by law or to protect our legal rights.
Business Transfers
In the event of a merger, acquisition, or asset sale.
6. Data Retention
We retain your data only for as long as necessary to:
- Provide the App and its services
- Maintain operational and business records
- Comply with legal and regulatory obligations
7. Data Security
We implement appropriate technical and organisational measures to protect your data.
However, no system is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent where applicable
You may also:
- Disable location permissions at any time via your device settings
9. Third-Party Services
The App may integrate with third-party services. These services have their own privacy policies, and we encourage you to review them.
10. Children’s Privacy
The App is not intended for users under the age of 16. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
We will notify users of significant changes via the App or by updating the effective date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact:
CQ Business Management Software
Email: info@cq-business-management-software.com
Phone: +44 20 4548 4000